What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Always have an excellent experience with Jenkintown Hearing Care with the very professional, efficient, and friendly staff. Highly recommend.

Connie Bolig, on Google

Jackie was great. Very knowledgeable, fixed my aids quickly . So glad I found this location .

Liz Mulhern, on Google

The crew at Jenkintown Hearing center are great when I call for an appointment I don't have to wait wks just a day or two and they take care of my problems fast!

John Furphy, on Google

Finally a Professional Person who did not pitch Sale, Sale, Sale or it's better to buy this instead of that. Ms.Jackie along with her staff personnel looked into what advantages our health insurance coverage has in regards to hearing benefits. I most appreciated the fact that she explained to both...

Theresa M. Rigler, on Google

Very easy to schedule an appointment. Great reminders via phone and text. Office is clean and bright. Melissa, the patient services coordinator, is pleasant and efficient. Ms. Kugler explained the testing procedure in easy to understand language. The test was easy to complete. She thoroughly explained my results and my...

MaryJane Schwerdfeger Higgins, on Google

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